Intercultural User Interface Consulting Logo

Successful
processes and products
for the global market

Research

IUIC gives you access to the latest scientific findings in the field of developing usable products and human-machine interaction, especially in an intercultural context. IUIC transforms the latest scientific findings from research collaborations and committee work into actionable knowledge for practical application.

Consulting

IUIC supports you in the development of usable products and processes from the idea to the market launch, also in an intercultural context.We review the relevant processes for product development in your company (based on the ISO 15504 standard).We show you which aspects are important in user interface design for other cultures and how development guidelines and customized solutions can be generated for your company.

Training

IUIC conducts seminars in accordance with the CPUX curriculum of the UXQB with accredited certification from the German Usability Professional Association (UXPA). IUIC also offers training courses on process testing based on the international standard ISO 15504. The methods for optimizing the usability of products and processes are taught in seminars, especially with regard to other cultures (IUID). Project-accompanying coaching ensures the correct application of what has been learned in practice.

Consulting packages

SPICE

The development of innovative and usable products can only be realized effectively and efficiently if the underlying processes are optimized. We therefore offer an introductory seminar to review your product development processes based on ISO 15504 (SPICE): Introduction to process “assessments” based on ISO 15504. We also provide you with specific support during the process review or carry it out completely for you, derive measures and implement them with you: Implementation of the process audit based on ISO 15504 (in-house / project-accompanying). If you would like to know how to successfully pass SPICE assessments (especially in the automotive sector: Automotive SPICE or ASPICE) cost-effectively, quickly and with minimum effort, please contact us. You will then immediately receive valuable tips and tricks by email. Use the ASPICE Advisor, an application that effectively supports you in process optimization and assessments, and get Speed ASPICE Coaching (SAC). Contact us for more information.

UX | HCD

Usability engineering encompasses all activities that are necessary to make something usable. Products need a user interface in order to be used (e.g. a jar needs an opening, a cell phone needs input/output options). Usability “is the extent to which an interactive system or service can be used by specific users in a specific context of use to achieve specified goals effectively, efficiently and satisfactorily” (DIN EN ISO 9241-210:2011-01, p. 7). CPUX is an international standard of the International Usability and UX Qualification Board (UXQB), which is based on the quality standard of the German Professional Association for “Usability Professionals” - German UPA - and other ISO standards such as ISO 9241-210 or -220 and is used for training and further education in the field of usability and user experience. As a training provider recognized by the UXQB for the CPUX scheme of the UXQB, IUIC offers seminars with certification options.

IUID

Intercultural User Interface Design (IUID) means the development of user interfaces for use in an intercultural context. Progressive internationalization, the liberalization of the global market and the increased pace of innovation place great demands on product and process optimization, particularly with regard to their usability in an intercultural context. The quality of use of products and processes can be increased through professional usability engineering for the corresponding context of use. This is done for the intercultural context by extending the context of use to the respective culture. In the German UPA's “Interculturality” working group, these topics are discussed in greater depth and made public.

QM

Our consulting package for quality management and internal audits in accordance with ISO 9001 offers you comprehensive support in the implementation and optimization of your quality management system. Through targeted process analyses, risk management, comprehensive training and internal audits, we ensure that your quality standards meet the requirements of ISO 9001 and are continuously improved. With our expertise, we help you to establish a sustainable quality culture and increase your competitiveness.

AI

On August 1, 2024, the EU AI Regulation (EU) 2024/1689 came into force, which lays down harmonized rules for AI systems. This regulation is intended to ensure the safe and responsible development marketing and use of AI systems in the EU. Companies must comply with numerous new requirements and deadlines in order to act in a legally compliant manner. Our AI consulting supports companies to take advantage of the benefits of AI and comply with the legal requirements of the EU AI Regulation. We help you to AI strategies and solutions in compliance with the regulations and implement them.

CS

Cybersecurity is a critical part of any organization, especially at a time when cyberattacks are becoming increasingly complex and frequent. Our cybersecurity consulting package focuses specifically on awareness training to increase your employees' awareness and skills in dealing with cyber threats, while also providing comprehensive consulting services to identify risks, close security gaps and develop robust security strategies.

DSGVO

Compliance with the "Datenschutz-Grundverordnung" (DSGVO) is of key importance for companies operating in the EU or processing personal data of EU citizens. Our consulting package for DSGVO-compliant IT and AI use includes all activities necessary to ensure that your IT systems and AI solutions meet the requirements of the DSGVO.

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